Extended Holiday Returns & Shipping FAQ (details here)
WARRANTY
1 YEAR LIMITED WARRANTY
for Customers in Canada and USA
Outland Living warrants these products against technical defects and cosmetic damage under normal use during the period of ONE (1) YEAR from the date of retail purchase. This warranty is valid only for the original consumer of this product and is void if purchased from a liquidation centre, second-hand store, or bidding market. This warranty does NOT cover normal wear and weathering, assembly and/or maintenance, OR use in a commercial application. At FMI Brands Inc.’s sole discretion, products under warranty will be repaired and/or replaced at no charge to the customer.
Please ensure that your product is registered on our website (http://outlandliving.com/register-products/).
Registering your product will help obtain a more efficient warranty service, allow us to contact you in the unlikely event that a safety notification is required, and in case of an insurance loss your registration could serve as your proof of purchase.
If you are not satisfied with your Outland Living product purchase, please contact us at 1 (888) 514-1663 and we will be happy to assist you. If you need to obtain a replacement part that may be eligible for coverage under our warranty policy, please fill out the form below and we will respond within two business days.
https://form.jotform.com/OutlandLiving/warranty-request-