Producing a low flame is a very common issue that folks seem to have with the Outland Firebowls. Fortunately, there is an easy fix and an even easier method to prevent a low flame in the first place!
How to never have a low flame:
Let’s start with prevention. You should never have a low flame if you follow the proper procedures to turn your Firebowl on and off. Just like a barbeque, the Firebowl needs to build up some pressure before releasing gas and burn off the gas that has come out of the propane tank before turning off.
Follow these steps to make sure you are doing it right!
To turn on:
- Make sure that the knob on your Outland Firebowl is in the ‘Off’ position.
- Open the valve on the propane tank all the way.
- Wait 15 seconds, then turn the knob on your Outland Firebowl counter-clockwise to the larger flame icon.
- If you have a Premium or Kerrisdale Firebowl, the Auto-Ignite feature will light the flame for you.
- For all other Outland Firebowls, hold a barbeque lighter above the rocks and ignite the fire.
To turn off:
- Close the propane tank valve all the way. The fire should extinguish by itself.
- Wait 15 seconds, then turn the knob on your Outland Firebowl clockwise to the ‘Off’ position.
How to reset your Firebowl:
If you are having a low flame issue, try following these steps to reset your Outland Firebowl.
- Ensure valves on both the Outland Firebowl and propane tank are closed. Safety first!
- Open valve on Firebowl to ensure any residual pressure is released.
- Close the valve on the Outland Firebowl.
- Disconnect the hose from the propane tank.
- Re-connect the hose to the propane tank.
- Slowly open the propane tank valve a couple of turns.
- Re-ignite the Outland Firebowl following the Outland Firebowl manual instructions.
Why does this issue happen?
Interested in knowing the Science behind this problem? It all has to do with the excess flow safety valve in the hose connecting the Outland Firebowl to the propane tank.
The safety valve is a CSA required safety mechanism that prevents gas leaks. In a nutshell, when the Firebowl is turned on before the valve on the propane tank is loosened, the gas escapes the tank at a high speed and triggers the spring inside the safety valve mechanism. This causes the mechanism to attempt to stop the gas flow out of the tank because it thinks that there is a leak in the hose.